Privacy Policy

Last updated: July 18, 2026

ParentRoute operates this website and online store. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase a digital product, subscribe to our email list, or otherwise communicate with us.

By using this website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will ask for your consent before collecting or using personal information for specific purposes.

Personal Information We Collect

The personal information we collect depends on how you interact with ParentRoute.

Information You Provide During a Purchase

When you place an order, we may collect:

• your name;
• your email address;
• your billing address and country;
• your telephone number, when requested;
• the products purchased;
• the amount paid;
• order and transaction identifiers;
• payment status;
• refund or customer-support information.

ParentRoute sells digital products and does not normally require a physical shipping address. However, certain billing details may be requested by WooCommerce or the payment provider for payment processing, tax, fraud-prevention, or legal purposes.

Payment Information

Payments are processed by PayPal or another payment provider displayed during checkout.

ParentRoute does not directly store your complete credit-card or debit-card number. The payment provider processes your payment credentials and may provide us with limited information such as your name, email address, billing details, payment status, transaction identifier, payment method, and the amount paid.

Your use of PayPal is also subject to PayPal’s own privacy statement and terms.

Newsletter Information

When you join the ParentRoute email list, we collect:

• your email address;
• your subscription status;
• the date and source of your subscription;
• technical information required to process and protect the subscription, which may include your IP address.

You are not required to create a customer account or make a purchase to subscribe.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.

Communications

When you contact us, we may collect:

• your name;
• your email address;
• your order information;
• the content of your message;
• any other information you voluntarily provide.

Please do not send sensitive personal or financial information through ordinary email.

Technical and Usage Information

When you visit the website, certain information may be collected automatically, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring website;
• pages viewed;
• links or buttons clicked;
• date and time of access;
• shopping-cart and checkout activity;
• cookie identifiers and similar technical data.

This information may be collected through server logs, cookies, WooCommerce, security tools, analytics tools, and advertising technologies.

How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order, subscribe, or contact us;
• automatically when you browse or interact with the website;
• from payment providers when they process a transaction;
• from hosting, security, analytics, and advertising providers;
• from other service providers that support the operation of the website.

How We Use Personal Information

We may use personal information to:

• operate and maintain the website;
• process and confirm purchases;
• provide access to purchased digital products;
• send order confirmations, download information, and other transactional messages;
• respond to support requests;
• process refund requests;
• manage newsletter subscriptions;
• send promotional emails when you have subscribed or otherwise provided valid consent;
• maintain shopping-cart and checkout functionality;
• prevent fraud, abuse, unauthorized transactions, and security threats;
• troubleshoot technical problems;
• measure website and advertising performance;
• understand how visitors use the website;
• improve our products, website, and customer experience;
• maintain business and accounting records;
• comply with legal, tax, regulatory, and contractual obligations;
• establish, exercise, or defend legal claims.

We do not sell access to your email address or newsletter list.

Legal Bases for Processing

Where laws such as the General Data Protection Regulation apply, we may process personal information on one or more of the following legal bases:

• Contract: processing is necessary to complete your purchase and provide the digital product.
• Consent: you have agreed to receive marketing emails or to the use of optional advertising technologies.
• Legitimate interests: processing is reasonably necessary to operate, protect, measure, and improve our business, provided those interests are not overridden by your rights.
• Legal obligation: processing is required to comply with tax, accounting, consumer-protection, or other legal requirements.

You may withdraw consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

Digital Product Delivery

Purchased products are delivered digitally. We use your email address and order information to confirm your purchase and provide access to the product.

You are responsible for providing an accurate and accessible email address during checkout. We may retain delivery and transaction records to confirm that an order was completed and the digital product was made available.

Cookies and Similar Technologies

The website may use cookies and similar technologies to:

• keep products in your shopping cart;
• maintain checkout sessions;
• remember preferences;
• protect forms and transactions;
• identify technical errors;
• measure website use;
• measure advertising performance;
• prevent fraud and abuse.

Some cookies are required for the website and checkout to function. Other cookies, particularly advertising or analytics cookies, may require consent depending on your location.

You can control or delete cookies through your browser settings. Disabling essential cookies may prevent parts of the website, cart, or checkout from working correctly.

WordPress uses cookies for functions such as authentication, and WooCommerce may use cookies to maintain cart and session functionality. Cookies may also be placed by third-party services used on the website.

Meta Pixel and Advertising Measurement

We may use Meta Pixel and related Meta Business Tools to understand how visitors interact with the website, measure advertising performance, create advertising audiences, and improve our advertising campaigns.

Depending on the configuration and your consent choices, information shared with Meta may include:

• page visits;
• product views;
• cart and checkout events;
• purchases;
• transaction values;
• browser and device information;
• IP address;
• cookie identifiers;
• other event information associated with your interaction with the website.

Meta may use information received through its Business Tools in accordance with its own terms and privacy policy. Meta describes its Business Tools as technologies that allow businesses to share event data for advertising, measurement, and analytics.

Where required by applicable law, optional Meta tracking should not be activated until you have provided the necessary consent.

How We Share Personal Information

We may disclose personal information only when reasonably necessary to operate ParentRoute, complete transactions, protect the website, or comply with legal obligations.

Hosting and Technical Providers

Our hosting provider and technical service providers may process server logs, IP addresses, backups, website files, security information, and other technical data needed to host, secure, and maintain the website.

WooCommerce and WordPress Services

The website uses WordPress and WooCommerce to manage content, products, carts, checkout, orders, and customer records.

Information submitted through the store may be stored in the website’s WordPress and WooCommerce database and processed by installed extensions that support those functions.

Payment Providers

We share information required to process or support payments with PayPal and any other payment provider offered at checkout.

This may include your name, email address, billing information, order total, currency, order reference, and transaction information.

Newsletter Services

Email addresses submitted through the newsletter form are stored and managed through the Newsletter plugin installed on our WordPress website.

If we later connect the list to an external email-delivery provider, that provider may process subscriber information for email delivery, unsubscribe management, fraud prevention, and performance measurement. This Privacy Policy will be updated when necessary.

Analytics and Advertising Providers

We may disclose website-event and technical information to advertising or analytics providers, including Meta, when those services are enabled and where legally permitted.

Meta explains that partners may send information about website visits, device activity, and purchases through technologies such as Meta Pixel.

Professional and Legal Recipients

We may disclose information to accountants, legal advisers, consultants, authorities, courts, law-enforcement bodies, or regulators where reasonably necessary to:

• comply with applicable law;
• respond to valid legal requests;
• prevent or investigate fraud;
• protect our rights and property;
• enforce our terms and policies;
• resolve disputes.

Business Transfers

If ParentRoute is involved in a sale, merger, reorganization, financing, or transfer of business assets, relevant personal information may be transferred as part of that transaction, subject to applicable legal protections.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• whether an order was placed;
• whether a refund or dispute remains open;
• whether you remain subscribed to the email list;
• accounting and tax requirements;
• fraud-prevention and security needs;
• contractual or legal limitation periods;
• whether the information is required to establish or defend legal claims.

Order information may be retained for the period required by applicable accounting, tax, consumer-protection, and legal obligations.

Newsletter information may be retained while you remain subscribed. If you unsubscribe, we may retain limited suppression information so that we can respect your request not to receive future marketing communications.

WooCommerce allows store administrators to configure retention and removal periods for order-related personal data, and recommends that the selected periods be disclosed in the store’s privacy policy.

International Data Transfers

Some service providers may process or store information in countries other than the country where you live.

Those countries may have data-protection laws that differ from the laws in your jurisdiction. Where required, we or our providers will rely on appropriate legal safeguards for international transfers.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. You should use caution when submitting information online and contact us if you believe your information or order has been compromised.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of personal information;
• request a copy of certain information;
• object to or restrict certain processing;
• withdraw consent;
• opt out of marketing communications;
• opt out of certain targeted advertising or data-sharing activities;
• submit a complaint to a competent data-protection authority.

These rights may be subject to legal limitations and exceptions.

WordPress provides administrative tools that can assist site operators with personal-data access and deletion requests, but the availability and scope of a legal right depend on the law applicable to the individual.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing the request.

Marketing Communications

You may unsubscribe from promotional emails at any time by:

• clicking the unsubscribe link contained in an email; or
• contacting us at the email address below.

After you unsubscribe, we may still send non-promotional messages necessary to complete or support a purchase, process a refund, respond to a request, or comply with legal obligations.

Children’s Privacy

ParentRoute’s store and products are intended for adults, parents, guardians, and caregivers. The website is not directed to children, and we do not knowingly collect personal information directly from children.

If you believe that a child has submitted personal information to us, contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites

The website may contain links to third-party websites or services.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites. You should review the privacy policy of any third-party service before providing it with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• our website or products;
• service providers;
• payment or newsletter systems;
• advertising technologies;
• legal or regulatory requirements;
• our data-handling practices.

The revised version will be posted on this page with an updated “Last updated” date.

Contact

For questions, privacy requests, or complaints concerning this Privacy Policy, contact:

ParentRoute
LOT LA COLLINE 262 MOHAMMEDIA
Mohammedia, 28820
Morocco

Email: support@parentroute.com